Text/SMS Communication Policy
If you have questions about these messages or this privacy policy, contact Releaf Specialists at (833) 373-5323, info@releafspecialists.com, or https://releafspecialists.com/contact/.
1.Purpose:
We use text/SMS messaging to communicate appointment scheduling, appointment reminders, telehealth updates, after-appointment procedures, certification updates, and customer service inquiries.
2.Consent:
Customers must opt-in to receive text/SMS communications. By providing your mobile number, you consent to receive texts from us.
OPT-IN:
“I agree to receive text messages from Releaf Specialists at the phone number provided. Messages frequency varies and will include steps for scheduling, appointment confirmation, after appointment procedures, questions, etc.”
3.Frequency:
Messages frequency will vary depending on need, but will be limited to 1 text per ever telephone attempt to avoid excessive communication.
4.Content:
Messages will include only relevant information about our services, appointment scheduling, appointment reminders, telehealth updates, certification updates, customer support communications, and account-related notifications. We will not send spam or unrelated content.
5.Privacy:
Your contact information is securely maintained and will not be sold, rented, or shared with third parties for marketing or promotional purposes. Mobile opt-in data and consent information are never shared with anyone for any purpose. We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, or misuse. Access to personal information is limited to authorized personnel only.
6.Opt-Out:
You may elect to opt-out of text communications.
“I do not wish to receive text messages from Releaf Specialists”.
For assistance, reply HELP to any message or contact Releaf Specialists at info@releafspecialists.com or (833) 373-5323.
If you elected to Opt-In and decide to Opt-Out, or to messages, reply “STOP” or “UNSUBSCRIBE” at any time. You will be unsubscribed immediately.
7.Support:
If you have questions about these messages or your privacy, contact Releaf Specialists at info@releafspecialists.com or (833) 373-5323.
8.Charges:
Standard message and data rates may apply. Check with your mobile carrier for details.
9. Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
10. Releaf Specialists Messaging Terms and Conditions
1. The messaging program consists of standard notifications about customers purchases or relationship with our business.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@releafspecialists.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
11. Privacy Policy:
Releaf Specialists collects your phone number when you opt in to receive text messages and uses it solely to provide communications related to requested services, appointments, account updates, and customer support.
Your phone number and mobile opt-in information will not be shared with third parties for marketing or promotional purposes. Mobile opt-in data and consent information are never shared with anyone for any purpose.
Releaf Specialists implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel who require access to perform their job responsibilities. Employees are subject to confidentiality obligations and security procedures to help prevent unauthorized sharing or disclosure of customer information.
You may opt out at any time by replying STOP or UNSUBSCRIBE to any message.
13. Protection Against Unauthorized Sharing
Releaf Specialists takes the privacy and security of customer information seriously. We maintain internal access controls, employee confidentiality requirements, secure data storage practices, and administrative, technical, and physical safeguards designed to prevent unauthorized access, use, disclosure, or sharing of customer information. Mobile opt-in data and consent information are protected and are not shared with third parties for marketing or promotional purposes.